Beyondstyle Return and Exchange Policy

Thank you for choosing Beyondstyle. Our goal is to ensure your satisfaction with every purchase. Please review our Return and Exchange Policy to understand the terms and conditions governing the return and exchange process.
  1. Eligibility for Return or Exchange:
  • Products are eligible for return or exchange only if they are damaged or if the received item differs from the ordered product image.
  1. Claim Procedure:
  • Customers must notify us within 24 hours of receiving the parcel to initiate a return or exchange.
  1. Watches Warranty:
  • The warranty covers machine malfunctions or battery issues, excluding damages such as scratches on the watches.
  • Please note that watches do not have a warranty for scratches, wear and tear due to use, deterioration due to a lack of care, or other forms of damage resulting from regular use.
  1. Return and Exchange Process:
  • Contact our customer service team within 24 hours after delivery to request a return or exchange.
  • Once approved, customers are responsible for shipping the product back to us using a trackable shipping service.
  • The return address and shipping instructions will be provided upon approval of the return or exchange.
  1. Inspection and Refund/Exchange:
  • Upon receipt, returned items will undergo inspection to ensure compliance with our return/exchange criteria.
  • Refunds will be processed promptly within 5-7 business days to the original payment method if the product is damaged or the wrong item was sent.
  • Exchanges will be facilitated based on the availability of the correct product.
  1. Wallet Credit for Returns:
  • Upon successful completion of the return process for damaged or wrongly shipped products, the equivalent amount will be credited to the customer's wallet for future purchases.
  1. Exclusions from Return/Exchange:
  • For hygiene reasons, perfumes cannot be returned or exchanged once the packaging seal is broken.
  1. No Charges for Return/Exchange:
  • While customers are responsible for the return shipping costs, there are no additional charges for processing returns or exchanges.
  1. Company Indemnification:
  • By using our services, customers agree to indemnify and hold [Your Company Name], its affiliates, and their respective officers, directors, and employees harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of or related to the use of our products or services.
  1. Contact Us:
  • If you have any queries or need assistance with returns or exchanges, please reach out to our customer service team at:
Note: This policy is subject to change without prior notice. Thank you for shopping with Beyondstyle. We appreciate your trust in our products and services.